Privacy Policy

Last updated: January 2025

1. Introduction

GigaMatch ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the European Union and European Economic Area.

2. Data Controller

GigaMatch is the data controller responsible for your personal data. Contact us at: privacy@gigamatch.ai

3. Information We Collect

We collect information you provide directly:

  • Account information (name, email, phone number)
  • Profile data (work experience, skills, qualifications, CV)
  • Identity documents (for verification purposes)
  • Communication data (messages, job applications)
  • Payment information (processed by secure third-party providers)

Automatically collected information:

  • Device and browser information
  • IP address and location data
  • Usage data and analytics
  • Cookies and similar technologies

4. Legal Basis for Processing (GDPR)

We process your data based on:

  • Contract: To provide our services and fulfill our agreement with you
  • Consent: When you explicitly agree to specific processing activities
  • Legitimate interests: To improve our services, prevent fraud, and ensure security
  • Legal obligation: To comply with applicable laws and regulations

5. How We Use Your Information

  • Match workers with job opportunities
  • Verify identity and qualifications
  • Facilitate communication between parties
  • Process payments and transactions
  • Send service updates and notifications
  • Improve and personalize our platform
  • Prevent fraud and ensure platform security

6. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Withdraw consent: Revoke consent at any time

To exercise these rights, contact us at privacy@gigamatch.ai

7. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. Account data is deleted within 30 days of account closure, unless required by law.

8. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

9. International Transfers

Your data may be transferred outside the EEA. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

10. Contact & Complaints

For privacy concerns, contact our Data Protection Officer at dpo@gigamatch.ai

You have the right to lodge a complaint with your local data protection authority.

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